From time to time parents may experience difficulties or have questions about events at school. The procedure if this is the case is as follows:
- Talk to the class teacher in the first instance. Teachers are always available to chat after school, not in the morning. If you need to discuss matters at length or in greater detail an appointment with the teacher should be made. Year group email addresses can be found on the year group pages.
- If you have spoken to your child’s class teacher but are still concerned then a discussion with a member of the school’s senior team should be arranged.
- After speaking with your child’s class teacher and a member of the senior team, there are rare occasions when you have a concern that is serious but you feel it has not been dealt with satisfactorily. If this is the case the school has a formal complaints procedure and the details of this can be obtained from the school office.
Parental Code of Conduct
At The Winns Primary School we expect all parents/carers and other visitors to treat all staff and members of the school community with respect and politeness at all times. The school has established a code of conduct that explains our expectations and procedures.
If we experience any problems in the treatment of our staff or other members of the school community our code of conduct procedures will be enforced.